This help article will show you how to add or update your billing and payment card details.
When logged in to your dashboard, select 'Billing' under the Account menu from the top right corner.
From the billing screen, scroll down to the Billing Details section and click the 'EDIT BILLING DETAILS' button.
In the new window that opens enter your name, email and billing address, then click ‘SAVE’ – this will save your billing details to the system (fields marked * are required).
Next, after saving your contact and billing address click the 'EDIT PAYMENT DETAILS' button.
In the new window that opens enter the name of the card holder and the card details, then click ‘SAVE’ – this will save your payment card to the system.
If requested to complete two-factor authentication, the message “Your card must be authenicated with 3-D Secure before continuing” will be displayed.
A new window will pop-up prompting to authenicate the card/purchase through your banking app.
Once the card details have been added (and authenicated if required) and saved the following message ‘Credit Card updated successfully’ will be displayed.
Your billing and card details will now be saved and your card will be charged on the renewal date of your subscription.